I would like to try to reschedule my reservation for a limited seating session (200 seats per session).
As a cancelled ticket holder, you have one week’s priority over the official resale of tickets. The request to postpone your reservation can only be made exclusively through our reservation tool specially made available.
As soon as your request is processed by our ticketing team, an update of your ticket(s) will be sent to you. As far as possible, the initial locations in the hall will be respected.
PRIORITY WEEK FOR CANCELLED TICKET HOLDERS
From wed. 8 déc (1 pm) to wed. 15 déc.
Steps to follow
- Go to the dedicated booking tool.
- Select the date you wish to reschedule, click on “reserve”.
- Select the number of seats to be rescheduled and click on “next”.
- Click on “next” at the “Choose your shipping method” step
By default, your new tickets will be waiting for you at our box office. When possible, we will send you the new ticket(s) by e-mail as soon as we process your request.
- Fill in your contact information and finalize your request. Please note: the contact information must be identical to the information you provided when you placed your initial order.
Your request fwill then be processed as soon as possible by our ticketing teams, who will send you your new tickets.