What are the different seating categories available?
Our theater is divided into 7 categories, ranging from Cat.1 Sup (the best seats, with the most unobstructed view) to Cat. 6 (seats with very limited visibility). These categories are mainly determined by the visibility offered to the stage.

Which category should you choose for an optimal experience?

• Cat. 1 Sup and Cat. 1: These seats, located primarily in the stalls and in the front rows of the 1st and 2nd balconies, offer a frontal and unobstructed view of the stage, ideal for fully enjoying the show.
• Cat. 2 and Cat. 3: Located in the middle rows of the balconies and the rear of the stalls, these seats also provide good visibility, although slightly more distant or lateral, but at a more affordable price.
• Cat. 4: These seats are usually higher up and/or on the sides, with partially obstructed visibility at times, but they often provide a good balance between quality and price.
• Cat. 5 and Cat. 6: Seats in these categories, especially at the back of the boxes or the farthest balconies, are the most economical. However, they offer limited visibility and are suitable for those who prioritize price over visual comfort.

Specific Features of Our Theater

• The Stalls: The front rows offer proximity to the actors and total immersion in the performance. All seats in the stalls provide a direct view of the stage.
• The Balconies: The balconies offer a different perspective of the stage, with a more general view. The front rows of the balconies are often highly appreciated for their panoramic view.
• The Boxes: Boxes offer a more intimate setting and generally provide a lateral view. However, the back of the boxes may have reduced or even no visibility. It is important to inquire about the exact layout of each box.

Additional Tips

• Prioritize Central Seats: Seats located in the center of each row and in the stalls usually offer the best view of the stage.
• Avoid the Sides: Seats at the ends of rows may have reduced visibility, especially for side-stage scenery.
• Whenever Possible, Avoid the Back of the Boxes: These often come with significant visibility limitations.
• Already booked but not satisfied with your seat? Feel free to contact the ticket office to check if better seats have become available. We can update your booking if possible.

Some of our performances are very popular and may sell out quickly. However, seats do sometimes become available again.

To increase your chances of finding a seat, we recommend regularly checking the availability on our website. You can also contact our ticket office starting 3 days before the date of the performance, as cancellations may occur.

To stay informed about ticket availability or upcoming performances, feel free to subscribe to our newsletter or follow us on social media!

To log in to your customer account, go to the “My account” page and enter your email address and password.

Creating a customer account is quick and easy:

1. Go to the “My account” page on our website.
2. Click on the “Register to create an account” button.
3. Fill in the registration form with your personal details (surname, first name, email address, password).
4. Click on the “Create my account” button.
5. A confirmation email will be sent to the email address you provided. Click on the link in the email to activate your account.

Creating a customer account on our website offers you a number of advantages:

• Faster, more secure payment: save your payment details for quick checkout on your next purchase.
• Order tracking: access your order history and check your order status in real time.
• Tickets: download your tickets easily from your account.
• Your favourites: save your favourite artists and operas in your wishlist so that you can find them easily later. We’ll then be able to notify you when these operas are performed on our stage, suggest similar shows or let you know when your favourite artists are coming.
• Personalised offers and promotions: receive exclusive offers and promotions based on your purchases and preferences.
• Customer service: benefit from dedicated customer support and personalised assistance.

• E-ticket
  Sent by email as soon as your order has been paid for, it can be printed at home or presented at access control via smartphone.
• Postal delivery
  4 € per mailing.
• Box office pick-up
  Monday to Saturday, from 12pm to 6pm, or on the day of the show, when the theater doors open.

For all classical and concert subscriptions taken out before August 18, 2023 :

• Payment in 2×
  50% upon confirmation of reservation and the balance before August 31, 2023.
• Payment in 4×
  25% on confirmation of booking and the remaining 3 monthly payments by direct debit (debits on September 6, October 6 and November 6, 2023).
  –> Only available to individuals residing in Belgium.

We accept the following payment methods:

• Bancontact
• Credit Cards
  • Visa
  • Mastercard
  • American Express: online only
• Bank transfer
• Cash
• Opera Gift Voucher
• Culture vouchers
  • Edenred: via our counters
  • Sodexho: online only
• Article 27: via our counters
• Belfius Direct Net: online only
• SOFORT Banking : online only

Valid gift vouchers can be used online or at the counter.

Using the gift voucher in the new online shop:
–> directly at the end of your order process

Using the gift voucher on the old online shop :
–> at step 4 of the purchase process.

Simply log in to your account to retrieve your ticket(s) digitally.

Our Box Office is also at your disposal to return your order or print out the ticket(s) lost or forgotten on the day of the performance.